What are the benefits of processes?

What are the benefits of processes?

The word "quality" means different things to different people. For some, it's a sign of endurance. For others, it's a measure of innovation. But just about everyone agrees that, in… Read more
The Cost of Quality

The Cost of Quality

When calculating the total costs associated with the development of a new application or system, three cost components must be considered. The Cost of Quality is all the costs that… Read more
The Different Views of Quality

The Different Views of Quality

Industry accepted definitions of quality are “conformance to requirements” (from Philip Crosby) and “fit for use” (from Dr. Joseph Juran and Dr. W. Edwards Deming). These two definitions are not… Read more